Terms and Conditions

Kindly read the following Terms and Conditions carefully before using this site as they include provisions such as limitations of liability among other that may limit your rights.

IF YOU DO NOT AGREE WITH ANY TERMS SET FORTH HEREIN, DO NOT USE THE SITE FOR ANY PURPOSE.

YOU MAY USE THE SITE ONLY FOR LAWFUL PURPOSES.

 

1. Limitations of liability

2. Products

3. Pricing and payment terms

4. Refunds and Returns

5. Dispute resolution

 

 

1. Limitation of Liability:

Subject to applicable law, in no event shall Ward Al Makassed or its officers, directors, employees, shareholders or agents be liable to (A) the user with respect to use of the sites, (B) the e-shop contains material, which is owned by or licensed to Ward Al Makassed, this material includes, but is not limited to, design, trademark, look, appearance and graphics, products…

Any unauthorized use of this website may prompt a claim for damages and/or be a criminal offence.

Use of this site may require you to register and provide certain data. In consideration of Ward Al Makassed permitting you to use the site, when providing such data, you represent and warrant that: the information about yourself is true, accurate, current, and complete (apart from optional items) as required by various registration forms on the site.

 

2. Products

Most Ward Al Makassed products are displayed at the site are available to select from and in store. In some cases, merchandise displayed for sale at the site may not be available and out of stock and would a maximum of five working days to be manufactured – depending on the product.

3. Pricing and Payment Terms:

The price of Ward Al Makassed products is as quoted on the site. Prices include VAT but exclude delivery cost, which will be automatically added to the total amount due.

Once the products finalized the customers will receive a phone call from Ward Al Makassed to inform about delivery status of the product and the timing of the delivery.

Prices and delivery costs are liable to change at any time, but changes will not affect your orders in respect of which we have already sent you a dispatch confirmation.

Payment for all orders can be by credit or debit card or cash on delivery.

We are not responsible for any dispute with your card issuer or any additional fees imposed by it.

4. Refunds and Returns:

This is a bespoken manufacturing service whereby we manufacture one-of a kind goods to your specifications and therefore refunds and returns of goods are not possible, for any reason.

5. Dispute resolution

In settlement of any disputes that might arise, kindly contact Ward Al Makassed management regarding order dispute.

You agree to review these terms and conditions of use periodically to be aware of any changes.